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How to get the old mobile number of contact person

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Hi all,

 

We found an issue where mobile number of the contact person have been replaced by the telephone number. Client raised request to update the same with the old mobile number. We are able to retrieve the contacts where this issue is there.  But how to find the old mobile data ? Tried program 'CHANGEDOCU_READ' but not sure if the data from that is reliable. Anyone faced issues like this ? Kindly suggest.

 

Thanks in Advance.

Kiran


Fact Sheet in Account is not opening

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Dear Gurus !!!!

 

 

I am facing Problem opening of Customer Account Fact Sheet .

 

 

1. If i click on FACT SHEET then i am getting an BSP Error  (Refer:FACT SHEET 1)

 

 

2. If i click on PDF FACT SHEET then new window gets open with web link but nothing arise even after waiting several minutes. (Refer:FACT SHEET 2)

 

 

3. I also tried Configuration of Fact Sheet through T code: BSP_WD_CMPWB  and Open the CRM Web UI Component ‘BSP_DLC_FS’. Select the Standard Fact Sheet ‘BP_ACCOUNT_FS’ from the drop down but after that i get error "

500 SAP Internal Server Error

ERROR: SQL error 1105 while accessing program ~L_O246BB4RXBLRZI1L9FZLFUSZ7ADHPC part LOAD. (termination: RABAX_STATE)

 

(Refer:FACT SHEET 3)

 

 

Please refer all enclosed files and guide me how i can get access over Fact Sheet . Z that seems as configuration issue or any networking . Please guide me

 

Thanks

How to archive CRM Middleware tables

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Hi Everyone,

 

Since the performance of our CRM production system is very bad, I'm trying ways to improve it. The first step I took towards that is to delete the application logs from SLG2. There were like 58,000+ logs that have been deleted which were expired.

 

Now, I see that the size of the middle-ware tables, SMW3_BDOC* are huge. They are like 500-1000MB. What's the best way to archive them initially and then periodically to keep the size in control, may be not more than 50MB? Are there any standard programs that helps to achieve this?

 

Also, the background job SM06_REORG02 has been running all the day long. Is this due to the huge middle-ware tables?

 

Thanks for the help.

Regards,

SB

Transfer data from External SQL database to SAP CRM Z Table

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Hello All,

 

We want to so a weekly transfer of data from SQL database to SAP CRM Z table. Could you please let me know how to achieve this? It would be great if any one has done this and share the details. We are in SAP 7.0.

 

Thanks,

Ravi

BP Key Account Manager data is not showing up

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HI Experts,

 

I am trying to assign the Key Account Manager to my Customer BP .

 

Case1: In Web UI after  I assign the Key Account Manager(Employee responsible) to Sold to Party BP , when I checked in SAP CRM Easy Access in BP transaction, the sold to Party BP is displaying with newly added Key Account Manager as "Has the Employee Responsible".

 

 

Case 2: But when it is vice versa, When I create a Employee Responsible relationship in SAP CRM Easy Access, the same is not reflecting in Web UI.

 

Please could you let me know, Is there any note to apply in Web UI to fix this issue.

 

 

Thanks

Madhu

Partner determination procedure SAP CRM

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Hi Guys,

 

I have 2 questions in Partner determination procedure

 

1) In SAP CRM partner determination procedure what is the use of User interface settings, as the partner will be determined based based on partner functions used in procedure and access sequence

 

2) How access sequence will work, suppose i have Preceding document: contact person if i go to individual access sequence

 

here i have source preceding document and in mapping restrictions i have


1) partner function in source 2) function category in source what is the difference



 

Change to date rule only allowed in the original system (Message no. TIMERULE061)

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Hello community,

when application consultants try to modify a custom date rule in our CRM development system (transaction TIMECUST, folder Date Rules) the error in the subject is returned. In my opinion this is a leftover from a system copy from the production.

 

Unfortunately I'm not able to understand where to fix this information, all custom objects in TADIR have the correct original system, and in the related tables (TIMERULE* tables) the original system is not present.

 

Anyone know where the original system information is stored for these objects?

 

Best Regards,

Valerio

R3AC1- filters are not working for equipment delta load from ECC to CRM

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Hi,

 

All equipments are getting replicated from ECC to CRM system without validating filters which were set in R3AC1.

 

We are facing this issue after upgrading ECC system to EHP7.

 

No. of records in CRMFILTAB(ECC) table are not matching with SMOFFILTAB ( CRM ).

 

Is there any way to sync both tables ?

 

However, equipment related validation records are there in both tables.

 

Maintained following parameters in the table CRMPAROLTP as well but still filters are not working.

 

CLIENT      ...

PARNAME     CRM_FILTERING_ACTIVE

PARNAME2    EQUIPMENT

PARNAME3    EQUIPMENT

CONSUMER    CRM

PARVAL1     X

PARVAL2

 

 

 

Awaiting for your suggestions/solution.

 

Regards,

Bhanu


CRM Data model, data mapping and table structures

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Can anyone please provide any related documents on the below topics or please guide me to the right place where I can find these...

 

-CRM Data  model

-CRM Data mapping exercises

-CRM table structures related to business partners, contacts, agreements, campaign management, Interaction center

 

Really appreciate your help... Thanks in advance...

 

I have searched in the forum documentation but could not able to find any...

 

Thanks

Sr

change message type from error to warning or no error

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Hi Gurus,

 

i want to change message type "error(red)" to "warning (yellow)".

Instead of error message in transaction or master data for anything (incomplete field or pdp or org data detm.) i want it to be just warning(yellow) or no error(red) at all.

 

and can such transactions or master data with warning message be processed further(replicated)  to ECC6.0.

 

how can i do this at functional level.

 

please help me with this..

 

 

Thanks,

G

Partner determination procedure SAP CRM

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Hi Guys,

 

I have 2 questions in Partner determination procedure

 

1) In SAP CRM partner determination procedure what is the use of User interface settings, as the partner will be determined based based on partner functions used in procedure and access sequence

 

2) How access sequence will work, suppose i have Preceding document: contact person if i go to individual access sequence

 

here i have source preceding document and in mapping restrictions i have


1) partner function in source 2) function category in source what is the difference



 

Sales order user status transfer ERP->CRM

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Hello experts!

My client has a requirement to replicate changes of user status of order from ERP to CRM.

As is mentioned in note 905430 it is not supported by standard and if such functionality is needed, I should implement BAdI CRM_DATAEXCHG_BADI.

I have implemented this BAdI. According to documentation I should use method CRM_DATAEXCH_R3D_MBDOC_FILL for updating data that flows from ERP to CRM.

But here I have a problem: when I have debugged replication of status, I did not found in input parameters TI_BAPIMTCS and CT_BUS_TRANS_MSG data that user status has been changed in ERP.

Could anyone explain what should I do to transfer user status of order from ERP to CRM? Should I implement another BAdI in CRM or maybe BAdI on ERP side?

Best regards,

Viktor

Payment Term not getting replicated to CRM from ECC through request load

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I have a payment term in ECC which is not present in CRM. When trying to replicate it using a request load, the load completes successfully but the payment term does not flow in CRM. Please help.

Unable to Create extension for IDoc CRMXIF_PARTNER_SAVE_M03

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Hi All,

 

i want to add few fields to idoc  CRMXIF_PARTNER_SAVE_M03 , so wanted to extend it, but it is giving error message "action not possible for generated idoc types".

 

I have go gone through many discussions , in most places it is not answered clearly and it creates lots of confusions.


Kindly request to provide a solution on how to go about achieving it.

 

Thanks,

Vikram

Partner determination procedure SAP CRM

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Hi Guys,

 

I have 2 questions in Partner determination procedure

 

1) In SAP CRM partner determination procedure what is the use of User interface settings, as the partner will be determined based based on partner functions used in procedure and access sequence

 

2) How access sequence will work, suppose i have Preceding document: contact person if i go to individual access sequence

 

here i have source preceding document and in mapping restrictions i have


1) partner function in source 2) function category in source what is the difference



 


Replicate BUPA_REL custom field to ECC

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Hello,

 

I have enhanced BUPA_REL BDoc with a custom field and I have problem with its replication to ECC. I checked event SMOUTIL2, custom data is available in  BAPIMTCS table. I also created function modules for 2 BTE in ECC - for DE_BALE and for CRM0_300. I debugged all user exits in ECC - custom relationship field is available when CRM0_300 is called. However, when execution comes to event DE_BALE it is already gone. I don't have the custom field in ERP, because I want to update a standard field - KNVP-KNREF and I thought I can do it directly in DE_BALE FM by changing idoc_data.

But BAPIMTCS table does not contain the needed data.

Please help.

 

Kind regards,

Desislava

How to make fields available only in CRM ?

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Hi,

 

i want to add few custom attributes to the data coming from ECC to CRM. Please explain me how to achieve this?

 

Regards

Chandrakant Kulkarni

Unable to Create extension for IDoc CRMXIF_PARTNER_SAVE_M03

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Hi All,

 

i want to add few fields to idoc  CRMXIF_PARTNER_SAVE_M03 , so wanted to extend it, but it is giving error message "action not possible for generated idoc types".

 

I have go gone through many discussions , in most places it is not answered clearly and it creates lots of confusions.


Kindly request to provide a solution on how to go about achieving it.

 

Thanks,

Vikram

change message type from error to warning or no error

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Hi Gurus,

 

i want to change message type "error(red)" to "warning (yellow)".

Instead of error message in transaction or master data for anything (incomplete field or pdp or org data detm.) i want it to be just warning(yellow) or no error(red) at all.

 

and can such transactions or master data with warning message be processed further(replicated)  to ECC6.0.

 

how can i do this at functional level.

 

please help me with this..

 

 

Thanks,

G

Customer is not available in CRM customer hierarchy

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Hi Experts,

 

We had successfully created customer hierarchy in CRM and all the customers were correctly assigned to Hierarchy in CRM

 

Now we have one customer which is not assigned to hierarchy. Upon checking the CRM_KNVH_TEMP, I couldn't find entry for this customer and it is available in KNVH table in ECC.

 

Then I ran the initial load of DNL_BUPA_KNVH object and now that customer is available in CRM_KNVH_TEMP table in CRM But there is no entry in table in BUT_HIER_NODE .

 

How to assign this customer in hierarchy.

 

Upon further checking , Found that other customer whihc belongs to same hierarchy are available in CRM but only this one customer is missing.

 

Can anyone please help me in understanding the process of generating the node for a customer in CRM when hierarchy is already created in CRM and everything is fine with respect to customer hierarchy in CRM except one customer.

 

Thanks,

Alok

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